Official program of the Baldrige Foundation Institute for Performance Excellence

The fastest way to make excellence your company way.

The Baldrige Foundation and ManageHub built this accelerator together: the tools, training, and weekly support you, your leaders, and your employees need to deploy a complete Baldrige-based operating system, and start seeing results within the first weeks.

On the record

Leaders who did it, with their names on it.

VIDEO · 2:14

"Had we not had the components of Baldrige and ManageHub, I don't think we would have been as attractive to a buyer."

Daniel Alex · CEO (Ret.), HEF Solutions
VIDEO · 1:47

"What we learned helped us move from a mom-and-pop organization to a sophisticated, well-run organization that drew the attention of a PE-backed buyer."

Ami Soifer · CEO (Ret.), The TNS Group
VIDEO · 1:32

"ManageHub and Mike Kramer specifically saved us 10 plus years of corporate effort."

Tessandra de Alberdi, CRC, LMHC, LADC · Executive Director (Ret.), Fairwinds
VIDEO · 2:03

"Without Baldrige, we could not have become the organization we are today."

Joel Brasch, MD · Founder, Chicago IVF
Why this works when consulting doesn't

Weekly, always-on support until the system sticks.

Most consulting follows the same script: a big assessment, a thick report, an invoice, and silence until next quarter. The Accelerator replaces that model entirely.

The old consulting model

  • Quarterly all-day meetings that drain your leadership team
  • A report that describes your problems back to you
  • Recommendations that pile work on the owner
  • Momentum dies between visits
  • The consultant leaves, and so does the system

The Accelerator model

  • Weekly online working sessions with your certified ManageHub Pro
  • Your Baldrige Project Team builds working tools, not binders
  • Leadership directed, employee implemented
  • A cohort of fellow leaders, plus one-on-one support
  • The system stays, because your people built it
What you deploy

One foundation. Four tools. Your complete operating system.

The Foundation

The Culture System: ManageHub's 10 Behaviors

A working agreement everyone in your organization commits to encourage and perform. It's how "best place to work" stops being a poster and becomes how people treat each other. The tools below stand on this ground.

01 · Capture Reality

Suggest-Hub

An always-on continuous improvement cycle fueled by your employees' ideas. Your people know what's working and what's broken. Now there's a system that captures it.

02 · Structure Decisions

Decision-Hub

Select and prioritize the best strategies by engaging the right people in a structured decision process. Everyone rows in the same direction, and you delegate responsibility responsibly.

03 · Drive Execution

Meeting-Hub

Short, substantive standups replace the endless meetings. Communication, collaboration, and coordination improve in the first month, and accountability becomes visible.

04 · Build Organizational Learning

Mentor-Hub

Optimize how you interview, hire, onboard, and mentor every employee to high performance, building your deeper bench of future leaders.

Built on software you already own. Google Workspace or Microsoft 365. No new platform, no per-seat licenses, no IT project.

The curriculum

Step-by-step workshops, not vague advice.

Every workshop produces a working tool, customized and deployed by your team.

Suggestion System Decision System "Best Place to Work" Culture Strategy Standups Department Standups SOP Writing Lifecycle of a Customer Onboarding & Development Employee Mentorship Facilitated Management Sessions 1-on-1 Project Team Support
Prove it

Progress Monitoring Certification from the Baldrige Institute.

Typical certifications run periodic audits that get gamed. This is an ongoing review confirming your essential management processes are actively implemented and producing results.

B

Bronze

Essential management processes are set up and deploying.

S

Silver

Processes are actively in use across the organization.

G

Gold

Processes are in use and producing desired results.

For buyers, lenders, boards, and large customers, certification is independent evidence that your business is always audit ready, and that it runs on a system, not on you. If you're thinking about an eventual sale, this is the credential that backs up the multiple.

The investment

Compare it to what the missing system already costs.

$4,750per month

Before you compare that to nothing, compare it to what you're already paying: the cost of decisions waiting on your desk, the knowledge that walks out with every departing employee, and the discount a buyer takes when the business can't run without you.

One mid-sized member documented $150,000 in billing savings plus $75,000 a year in streamlined operations. Two members sold at 14x and 18x EBITDA. The system isn't the expense. The missing system is.

Free 60-minute diagnostic

Find out if the Accelerator is your next step.

The diagnostic benchmarks your business against the 33 processes the Accelerator installs. If a smaller starting point fits you better, we'll tell you that too, honestly.

Schedule Your Free Diagnostic

BRING YOUR LEADERSHIP TEAM · KEEP THE FINDINGS · NO OBLIGATION

Not ready for the hour? Grade yourself first. The free 33-Process Scorecard shows your gaps in 15 minutes, no call required.
Get the Free Scorecard