Free download · 15 minutes · No call required

Grade your business against America's best-run organizations. On your own.

The 33-Process Self-Assessment Scorecard walks you through the management processes used by Baldrige-caliber organizations. Rate yourself, see your gaps, and know what to fix first.

  • All 33 processes, in plain language, organized by the 7 Baldrige areas
  • A simple 0-1-2 scoring system: missing, informal, or systematic
  • Your gap map and a guide to reading your score
  • Works for businesses, nonprofits, and credit unions

Send me the Scorecard

PDF + fillable worksheet · arrives in your inbox in one minute
Your name
Work email
Organization type (business / nonprofit / credit union)
Send Me the Scorecard
YOUR SCORE STAYS YOURS. WE NEVER SEE IT.
What you're scoring

33 processes. 7 areas. One honest picture.

Gold = systematic. Light gold = informal. Gray = missing. A typical first self-assessment lands around 11 of 33 systematic.
AREAS 1–2

Leadership & Strategy

AREAS 3–4

Customers & Measurement

AREAS 5–7

Workforce, Operations & Results

How to use it

Fifteen honest minutes.

STEP 1

Score alone first

Rate each process 0, 1, or 2. Be harsh. The scorecard only helps if the answers are true.

STEP 2

Then score with your team

Have your leadership team score independently and compare. The disagreements are where your real gaps hide.

STEP 3

Pick one gap

Don't fix everything. Pick the gap costing you most, and if you want a second opinion on which one that is, the diagnostic hour is free.

When you're ready for the full picture

The scorecard shows you the gaps. The diagnostic shows you the fix.

Bring your completed scorecard to the free 60-minute diagnostic and we'll go straight to work on your number one priority.

Schedule Your Free Diagnostic